Frequently Asked Questions
Everything you need to know about our gourmet sweets.
Are Candy Kittens sweets vegan-friendly?
Yes! The majority of our range is 100% vegan and made without any animal gelatine. Please check the specific product pages for the 'Vegan' badge to be sure.
What is the shelf life of your candy?
Our sweets generally have a shelf life of 9 to 12 months. Each bag is clearly marked with a 'Best Before' date so you can enjoy them at peak freshness.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your sugar fix sooner.
Do you offer international delivery?
We currently ship to a wide range of countries. Shipping costs and delivery times vary by location and will be calculated at the checkout stage.
Can I return my order if I change my mind?
Due to the perishable nature of our food products, we cannot accept returns for unwanted items. However, if your order arrives damaged, please contact our support team immediately.
Are your sweets gluten-free?
Many of our recipes are made without gluten-containing ingredients; however, they are produced in a facility that handles wheat. Please refer to the back of the pack for full allergen information.