Returns & Exchanges

We want you to love your gourmet sweets, but due to the perishable nature of our products, we can only accept returns on unopened and sealed items within 14 days of delivery. If your treats arrived damaged or incorrect, please reach out to our team immediately and we will make it right.

Return Process

• 1.
  Check Eligibility

  Ensure your candy pouches are unopened, still sealed in their original packaging, and within the 14-day return window.

• 2.
  Contact Support

  Email our customer service team with your order number and a photo of the items you wish to return or any damage sustained during shipping.

• 3.
  Pack Your Sweets

  Securely package the items in their original shipping box or a similar sturdy container to prevent damage during the return journey.

• 4.
  Receive Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.